• What are the benefits of Free Virtual Drive? Show Answer | Hide Answer
First and foremost, Free Virtual Drive's File Synchronisation feature is the aspect of the service which has the greatest impact on the security and ease with which you manage your files. Remote backup is the solution to a problem plaguing data handlers since computers were first invented-how to safeguard files in a way which makes them invulnerable to loss, corruption, or accidental overwrite by outdated versions.
From floppy disks to flash drives, physical storage mediums all share the risk of damage and even theft. Your Free Virtual Drive, however, can only be misplaced if you forget the e-mail you sign up with, so be sure to use the one you access on a regular basis. Your password can be recovered with an e-mail reminder if you should lose it..
Free Virtual Drive is so much more than a convenient backup strategy-it's also a full-fledged media server, file sharing community and mobile access tool-but most users agree that synchronising documents is one of the most important ways Free Virtual Drive makes computing easier and more secure.
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• What limits are there to my upload capacity? Show Answer | Hide Answer
Basic free accounts are allotted a total of 1GB storage space for files such as documents, images, movies, and music playlists.
Premium subscribers are entitled to UNLIMITED Free Virtual Drive storage in addition to other enhancements. There is no practical limit on how much space we can provide thorough our Free Virtual Servers network.
Learn more about our plans & pricing.
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• How do I know my files are safe? Show Answer | Hide Answer
Free Virtual Servers has been providing both free and affordable premium hosting since 2001, when we launched what was then one of only three free web hosts in the UK. Geared to small and medium business, our success has led to offering Free Virtual Drive to meet the file synchronization and sharing needs of today's computer user.
Being responsible for so many sensitive files, security comes first. All Free Virtual Drive servers are protected by a firewall, advanced permissions protocol, and 256-bit Secure Socket Layer encryption. The network is partitioned to prevent cross-cripting and other types of digital attack.
The datacenter itself was acquired from the Bank of England, which used the facility as a gold repository. Today, that same security guards your digital gold from any sort of physical invasion.
Read more about how we look after your files.
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• Free? Nothing is free! How is this service supported? Show Answer | Hide Answer
Like many successful business models, Free Virtual Drive offers both a free Basic Plan, and an enhanced Premium plan. We believe that the value of our service is so clear, the impact on your life so dramatic, that you will naturally crave more. The quality of Free Virtual Drive is so self-evident, that we are able offer it for free and users will consistently choose to upgrade.
Our many paid subscribers clearly agree. However, you are under no obligation to enhance your Free Virtual Drive membership if the Basic plan suits your needs. We know that even unpaid members are valuable carriers of goodwill and spread the word to family and friends about our unique services.
In other words, we're comfortable with it.
More details about Free Virtual Drive plans & pricing.
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• What access do your staff or associates have to my documents? Show Answer | Hide Answer
The short answer is none, really. Because the files are stored throughout a partitioned network, even the system administrator lacks the ability to read your files. While it is technically possible for the admin to extract file IDs from the database, locating a file, identifying the format and decoding it would be a prohibitively laborious task.
Our trustworthy and expert staff has more important things to do.
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• How do I know you are here to stay? Show Answer | Hide Answer
Free Virtual Servers is a division of Easy Internet LTD, a web services provider with a wide reach throughout the online community. Since being founded in 2000, Easy Internet has diversified to offer web design, hosting, search engine optimization and other online services to over 35,000 satisfied clients and members.
In the unlikely event that some unforeseen calamity topples this extensive business network, we'll certainly notify all our members about the changes, which would likely simply be a transfer to new ownership.
Of course, an asteroid could strike the datacenter. But short of that, you may safely save your worrying for other matters.
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• What steps must I take to terminate my Free Virtual Drive membership? Show Answer | Hide Answer
You are permitted to close your Free Virtual Drive account. No, seriously, if for some reason you decide to do this, simply delete all of your files and cancel your membership from the My Account section. We'll miss you.
We can't imagine why you would leave us, since you can downgrade to a Basic account at any time, but perhaps some frustrating technical issue is preventing you from fully enjoying your Free Virtual Drive. Just contact us. Most issues are readily solved and often it is just an overlooked tab causing the problem.
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• How does the mobile interface work? Show Answer | Hide Answer
Free Virtual Drive's mobile streaming capability is one of the most exciting and revolutionary aspects of the service. Our custom multimedia platform auto-detects your settings, allowing for real-time, self-optimizing file playback on any web-enabled phone.
You can also manage and edit files from a mobile device using the drop-and-drag controls in your admin panel.
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• Does transferring files to my drive affect my monthly bandwidth limits? Show Answer | Hide Answer
If your internet service provider imposes bandwidth restrictions on your plan, uploading and downloading to Free Virtual Drive could cause you to exceed these limits. You may wish to consider an ISP with unlimited usage if you experience this problem.
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• How come it takes so long to upload files? Show Answer | Hide Answer
Most users are used to extremely rapid downloads, but those new to uploading files are surprised at the disparity in speed. Generally internet connections deliver downloaded files up to 20 times faster than they can upload. This is due to the traffic flow on the Information Superhighway, which tends to flow from server to PC, rather than the reverse.
Our software allows several strategies to overcome this, especially using the advanced point-and-click uploader, which compresses files during transfer. Another option, specifically for photos, is to select the auto-resize setting.
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• Is Free Virtual Drive compatible with File Server Protocol (FTP) software? Show Answer | Hide Answer
Since the simplicity of the drop-and-drag file manager replaces FTP, there is no need to use an FTP server to access your Free Virtual Drive. The capability would be redundant.
To serve the needs of our users who are also web developers, we do have plans to add WebDAV access to premium accounts, but there is no reason or plan to complicate the interface with FTP.
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• How do I bulk download several items to my computer at once? Show Answer | Hide Answer
This is not currently possible. We recommend downloading files one at a time, and editing online using the file manager. This will mostly do away with the need for untidy and unnecessary downloads.
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• How do I embed videos and music on my website or profile? Show Answer | Hide Answer
Streaming files can easily be placed on any social networking page, blog or website from your control panel. Select "Embed" from the menu, and copy the generated code into your destination page. This will work with any multimedia-enabled website, including your Myspace, Facebook, Wordpress, LiveJournal, or probably just about any other site on the web where you may put your uniqueness on display.
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• For how long can I expect my documents to remain accessible? Show Answer | Hide Answer
For Premium Subscribers, one of the benefits is unlimited storage time. Basic members will not have files deleted without notice, but to keep costs for the free service low, we send deletion advisories after ninety days without a login. As long as you login regularly, your files will never be deleted as a Basic member.
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• What do you do you confirm the identity of the recipient of a sent file? Show Answer | Hide Answer
When you send your hosted files to someone using Free Virtual Drive, we enhance your security by including address confirmation prior to allowing access to your document.
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