Support 24/7 Online Technical Support

Our free online technical support helpdesk is available 24/7 to help you with any problems that you may have, whether you're a novice or experienced user, our fully trained helpdesk staff are available day and night to help you resolve any technical issues you may encounter. The average response rate is less than 5 minutes!

Many customers also find that their questions can be answered through our selection of articles, however if this isn't the case you can open a technical support ticket with our dedicated team who will help you solve any problems that you have.

We also have a library of comprehensive animated flash tutorials and FAQ's, which allows you to learn how to configure and use major aspects of your website hosting account. These tutorials cover how to use FTP and Microsoft Frontpage to upload your files, how to install the large range of one click install scripts using Fantastico, how to configure your email and many other features.